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Web Agency Guide: Auditing Client Font Licenses

Agencies are often the last line of defense before unlicensed fonts go live. Here is how to audit client sites and protect your reputation.

Why Agencies Should Care

When a client receives a cease-and-desist letter for font infringement, they ask one question: "Who built this site?"

Agencies are not always legally liable, but font compliance is increasingly part of professional delivery — like SSL certificates and privacy policies.

When to Run a Font Audit

Project stageAction
Design approvalConfirm brand fonts have web licenses — not just desktop
DevelopmentTrack every @font-face and CDN import added
Pre-launch QAFull-domain automated scan
Redesign handoffDocument fonts for the next team
Retainer / maintenanceQuarterly re-scan after plugin and content updates

Agency Audit Workflow

Step 1: Inventory Brand Fonts

Ask the client which typefaces are in their brand guidelines. For each, collect:

  • Foundry / vendor name
  • License type (desktop, web, app)
  • Proof of purchase or subscription status

Step 2: Scan the Staging Site

Run a full crawl before DNS cutover. Compare detected fonts against the approved inventory.

Step 3: Flag Mismatches

Common findings:

  • Designer used Gotham in Figma — developer embedded it without a web license
  • Client cancelled Adobe CC — Typekit fonts still served from cached kit
  • Stock theme shipped with self-hosted commercial fonts
  • Marketing uploaded a PDF with embedded licensed fonts linked from the homepage

Step 4: Remediate

For each flagged font, either:

  • Purchase the correct web license (pass cost to client)
  • Substitute an open-source alternative and update brand guidelines
  • Remove unused font weights to reduce license scope

Step 5: Deliver Documentation

Provide the client a font compliance report listing:

  • Fonts in use
  • License status (verified / needs action)
  • Pages affected
  • Recommended next steps

FontScanner's shareable scan reports work well as a client deliverable.

Pricing Font Audits

Font compliance can be a billable service:

  • Included in launch QA for premium clients
  • Add-on ($200–$500) for full-site audit + remediation report
  • Retainer — quarterly scans for e-commerce and regulated industries

Contract Language to Consider

Add a clause that:

  • Client warrants they hold valid licenses for supplied brand assets
  • Agency will flag detected unlicensed fonts but is not responsible for fonts client insists on using without license
  • Client approves font substitutions when licenses are unavailable

Consult your lawyer for jurisdiction-specific wording.

Tools for Agency Workflows

  • FontScanner — full-site crawl, commercial font detection, per-page report
  • Font documentation folder — store EULAs per client in your PM tool
  • Launch checklist — font audit as a required gate before go-live

Conclusion

Agencies that proactively audit fonts differentiate on professionalism and protect client relationships. A 15-minute automated scan beats a $15,000 settlement letter every time.

Run a client font audit →

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