Delivery & Shipping

Last updated: September 20, 2026

1. Nature of the Service

FontScanner provides a digital software-as-a-service product. Purchases consist of scan credits allocated to your online account. There is no physical product and therefore no cargo, courier, or postal shipment.

2. Delivery Method & Timing

After payment is confirmed by our payment provider (iyzico), scan credits are allocated to the Buyer's FontScanner account electronically and immediately. Performance is complete once credits appear in the account balance.

3. Scan Reports After Delivery

Credits remain in the account until used and do not expire. Once a credit is used to run a scan, the detailed report is available for 14 days and is then automatically deleted. Scan history (domain or file name, date, and status) stays in the account. Export the report as PDF within 14 days if you need a permanent copy.

4. Delivery Failures

If credits are not allocated due to a fault attributable to FontScanner (for example, a verified service outage after a successful charge), contact us and we will restore the credits or refund the relevant amount.

5. Seller Contact

See also: Cancellation & Refund Policy